HR Management System
HR Management System
My role
UX/UI Designer
Project type
web application
saas
Industry
hr
Scope of work
ux research
personas
competitor analysis
card sorting
design system
wireframing
information architecture
prototyping
a/B Testing
Overview
Overview
Designing a Minimum Viable Product (MVP) for an HR Management system from scratch presented a unique opportunity to create a platform that serves both employees and employers effectively. To ensure the product's success, I began by conducting thorough stakeholder interviews to identify key business goals and prioritize the system's main features.
The project focused on developing two interconnected platform. The employee platform was designed to offer an intuitive interface for managing personal information, accessing HR resources, submitting leave requests, and receiving performance feedback. Meanwhile, the employer platform aimed to streamline critical HR processes such as onboarding, performance management, compliance tracking, and document management.
Designing a Minimum Viable Product (MVP) for an HR Management system from scratch presented a unique opportunity to create a platform that serves both employees and employers effectively. To ensure the product's success, I began by conducting thorough stakeholder interviews to identify key business goals and prioritize the system's main features.
The project focused on developing two interconnected platform. The employee platform was designed to offer an intuitive interface for managing personal information, accessing HR resources, submitting leave requests, and receiving performance feedback. Meanwhile, the employer platform aimed to streamline critical HR processes such as onboarding, performance management, compliance tracking, and document management.
Challenges
Challenges
Designing the MVP for the HR Management system for one Canadian customer involved several significant challenges. Conducting a comprehensive competitor analysis was difficult because most existing HR applications are paid and not easily accessible, limiting our ability to evaluate their features thoroughly.
Conceptualizing a general solution that serves a diverse range of companies, each with unique HR needs, was another major challenge. Balancing the requirements of small businesses with those of larger enterprises required a flexible and scalable design approach.
Developing two interconnected platforms — one for employees and another one for employers—added complexity. The employee web application needed to be user-friendly and intuitive, while the employer web application required robust functionality to manage HR processes efficiently. Creating a seamless user experience across both platforms was essential.
Designing the MVP for the HR Management system for one Canadian customer involved several significant challenges. Conducting a comprehensive competitor analysis was difficult because most existing HR applications are paid and not easily accessible, limiting our ability to evaluate their features thoroughly.
Conceptualizing a general solution that serves a diverse range of companies, each with unique HR needs, was another major challenge. Balancing the requirements of small businesses with those of larger enterprises required a flexible and scalable design approach.
Developing two interconnected platforms — one for employees and another one for employers—added complexity. The employee web application needed to be user-friendly and intuitive, while the employer web application required robust functionality to manage HR processes efficiently. Creating a seamless user experience across both platforms was essential.
Solution
Solution
To tackle these challenges, I adopted a strategic approach for designing the MVP of the HR Management system. Through stakeholder interviews, I prioritized key features essential for both employees and employers.
For the competitor analysis, I leveraged accessible information from industry reports, user reviews, and available demos to identify gaps and opportunities. This informed the development of unique features that differentiate our product from existing solutions.
To ensure adaptability across diverse organizational needs, I designed a modular architecture. Starting with essential features, we planned to incrementally add more functionality based on user feedback.
The employee platform prioritizes user-friendliness, facilitating tasks such as managing personal information, accessing HR resources, and submitting leave requests. Meanwhile, the employer portal integrates robust tools for onboarding, performance management, compliance tracking, and document management.
This iterative approach aims to deliver a comprehensive, user-centric HR management system that enhances productivity and meets the evolving needs of businesses.
To tackle these challenges, I adopted a strategic approach for designing the MVP of the HR Management system. Through stakeholder interviews, I prioritized key features essential for both employees and employers.
For the competitor analysis, I leveraged accessible information from industry reports, user reviews, and available demos to identify gaps and opportunities. This informed the development of unique features that differentiate our product from existing solutions.
To ensure adaptability across diverse organizational needs, I designed a modular architecture. Starting with essential features, we planned to incrementally add more functionality based on user feedback.
The employee platform prioritizes user-friendliness, facilitating tasks such as managing personal information, accessing HR resources, and submitting leave requests. Meanwhile, the employer portal integrates robust tools for onboarding, performance management, compliance tracking, and document management.
This iterative approach aims to deliver a comprehensive, user-centric HR management system that enhances productivity and meets the evolving needs of businesses.
SWOT analysis
SWOT analysis
SWOT analysis
I identified and analyzed seven competitors, examining their main features, advantages, and disadvantages. This analysis helped pinpoint their strengths and weaknesses, uncovering opportunities and threats for our product.
I identified and analyzed seven competitors, examining their main features, advantages, and disadvantages. This analysis helped pinpoint their strengths and weaknesses, uncovering opportunities and threats for our product.
Card sorting
Card sorting
Card sorting
To determine how users categorize and organize information within the system, I conducted open card sorting sessions.
This helped me understand how users group and label different HR functions and features.
To determine how users categorize and organize information within the system, I conducted open card sorting sessions.
This helped me understand how users group and label different HR functions and features.
User personas
User personas
User personas
Sarah Johnson
Job :
Marketing Specialist
Age :
32
Company :
Mid-sized company
Mid-sized company
Background
Background
Sarah works in the marketing department of a mid-sized technology firm, handling various aspects of digital marketing, social media management, and content creation. She collaborates closely with other departments to execute marketing campaigns. Sarah values efficiency and prefers using tools that streamline her work processes and improve communication.
Sarah works in the marketing department of a mid-sized technology firm, handling various aspects of digital marketing, social media management, and content creation. She collaborates closely with other departments to execute marketing campaigns. Sarah values efficiency and prefers using tools that streamline her work processes and improve communication.
Goals
Successfully execute and manage marketing campaigns.
Enhance collaboration and communication with other departments.
Track the performance and ROI of marketing initiatives.
Access training and development resources to stay updated with marketing trends.
Maintain a good work-life balance and manage her workload effectively.
Successfully execute and manage marketing campaigns.
Enhance collaboration and communication with other departments.
Track the performance and ROI of marketing initiatives.
Access training and development resources to stay updated with marketing trends.
Maintain a good work-life balance and manage her workload effectively.
Pain points
Pain points
Difficulty accessing updated HR information and resources.
Time-consuming process for requesting leave or accessing benefits information.
Lack of visibility into company-wide announcements and updates.
Inefficient internal communication tools.
Limited access to professional development opportunities.
Difficulty accessing updated HR information and resources.
Time-consuming process for requesting leave or accessing benefits information.
Lack of visibility into company-wide announcements and updates.
Inefficient internal communication tools.
Limited access to professional development opportunities.
Needs
Needs
A centralized and user-friendly app for accessing HR information and resources.
Streamlined process for leave requests.
Easy access to company announcements and updates.
Improved internal communication tools for better collaboration.
Access to training programs and professional development resources.
A centralized and user-friendly app for accessing HR information and resources.
Streamlined process for leave requests.
Easy access to company announcements and updates.
Improved internal communication tools for better collaboration.
Access to training programs and professional development resources.
John Anderson
Job :
HR Manager
Age :
38
Company :
Mid-sized company
Background
Background
John is responsible for managing the HR department at a mid-sized company. He oversees employee recruitment, onboarding, offboarding, performance management, and compliance with labor laws. He leverages technology to streamline HR processes and improve efficiency.
John is responsible for managing the HR department at a mid-sized company. He oversees employee recruitment, onboarding, offboarding, performance management, and compliance with labor laws. He leverages technology to streamline HR processes and improve efficiency.
Goals
Goals
Automate routine HR tasks.
Enhance the onboarding and training experience.
Maintain compliance with labor regulations.
Improve performance tracking and feedback systems.
Cultivate a positive company culture.
Automate routine HR tasks.
Enhance the onboarding and training experience.
Maintain compliance with labor regulations.
Improve performance tracking and feedback systems.
Cultivate a positive company culture.
Pain points
Pain points
Current HR software is outdated and lacks integration with other tools.
Difficulty in managing and tracking employee performance reviews.
Time-consuming recruitment process.
Lack of real-time data and analytics to make informed decisions.
Challenges in maintaining compliance with ever-changing labor laws.
Current HR software is outdated and lacks integration with other tools.
Difficulty in managing and tracking employee performance reviews.
Time-consuming recruitment process.
Lack of real-time data and analytics to make informed decisions.
Challenges in maintaining compliance with ever-changing labor laws.
Needs
Needs
An intuitive and integrated HR management system.
Automation of routine tasks like payroll processing and leave management.
Real-time analytics and reporting capabilities.
User-friendly performance management and feedback tools.
Seamless integration with recruitment platforms and other HR tools.
An intuitive and integrated HR management system.
Automation of routine tasks like payroll processing and leave management.
Real-time analytics and reporting capabilities.
User-friendly performance management and feedback tools.
Seamless integration with recruitment platforms and other HR tools.
Site map
Site map
Site map
The site map for the HR Management system was built using insights from card sorting sessions, ensuring an intuitive navigation structure.
The site map for the HR Management system was built using insights from card sorting sessions, ensuring an intuitive navigation structure.
Wireframes
Wireframes
Wireframes
75 wireframes were created. After testing the interactive prototype, minor changes were made to enhance usability based on user feedback.
75 wireframes were created. After testing the interactive prototype, minor changes were made to enhance usability based on user feedback.
Visual design
Visual design
Visual design
Employee web app
Employee web app
