Chornobuk

Jenny

Chornobuk

Jenny

Chornobuk

Jenny

Clinic Management Platform for Healthcare Professionals

My role

UX/UI Designer

Project type

web application

saas

Industry

healthcare

Scope of work

ux research

personas

competitor analysis

user interviews

design system

wireframing

information architecture

prototyping

Overview

In the world of healthcare, staying organized is key to providing quality patient care. This management platform designed specifically for medical clinics and doctors serves as a personal assistant, for healthcare providers, helping them manage appointments, patient records, and communication in a smooth and efficient way.

CRM for doctors streamlines appointment management, centralizes patient records, and enhances communication, significantly easing the workload for medical staff. This results in a more efficient and collaborative approach to patient care, ultimately improving the overall experience for both staff and patients.

Challenges

Research shows that healthcare often faces big problems in keeping things organized, like appointments and patient records. Existing systems aren't doing a great job, causing issues for both doctors and patients. This situation not only compromises patient care but also increases the workload for healthcare professionals.
Developing a healthcare application presented several significant challenges.

Healthcare data is sensitive and meeting regulations is crucial for data protection. Ensuring the CRM follows these rules is a big challenge.

Medical practices differ a lot. Designing the CRM to be flexible and fit the unique needs of various specialties and clinics is a challenge but necessary for widespread use.

Healthcare professionals are busy, and introducing new technology can be tough. Designing an intuitive and user-friendly interface, along with providing training and support, is crucial for successful adoption.

Research shows that healthcare often faces big problems in keeping things organized, like appointments and patient records. Existing systems aren't doing a great job, causing issues for both doctors and patients. This situation not only compromises patient care but also increases the workload for healthcare professionals.

Developing a healthcare application presented several significant challenges.

Healthcare data is sensitive and meeting regulations is crucial for data protection. Ensuring the CRM follows these rules is a big challenge.

Medical practices differ a lot. Designing the CRM to be flexible and fit the unique needs of various specialties and clinics is a challenge but necessary for widespread use.

Healthcare data is sensitive and meeting regulations is crucial for data protection. Ensuring the CRM follows these rules is a big challenge.

Medical practices differ a lot. Designing the CRM to be flexible and fit the unique needs of various specialties and clinics is a challenge but necessary for widespread use.

Solution

To address these challenges, I developed a comprehensive healthcare application. By collaborating with healthcare professionals I ensured the accuracy and reliability of medical information. The app features an intuitive and user-friendly interface, catering to both patients and healthcare providers, becoming a centralized platform for all their needs.

scope of work

Design process

Discovery

Users interviews

Competitor analysis

Project goals

Define

Problem statement

User personas

Ideate

Prototyping

Wireframing

Information architecture

Design

Design system

UX/UI design

Testing

Discovery

Competitor analysis

ideate

Information architecture

design

Overview

The home page provides an in-depth performance analysis, highlighting crucial patient data such as age, gender, consultations, and appointments. This dynamic overview is customizable across various time intervals, enabling practitioners to evaluate their effectiveness and patient engagement seamlessly on a weekly, monthly, daily, or yearly basis.

picture of dashboard of heathcare web application

Calendar

The Calendar page enables doctors to efficiently manage their schedules, offering a clear view of upcoming events by consultation type. Doctors can plan their day, week, month, or year, with a detailed daily schedule allowing easy management of appointments, including additions and edits for enhanced clinic efficiency.

List of patients

Patient list page offers intuitive sorting and filtering options, allowing to effortlessly organize patients based on various criteria such as insurance company, status, and gender. Additionally, the user can take actions directly from the list, including viewing patient details, reassigning tasks, and scheduling appointments.

With numerous tables throughout the platform, ensuring user-friendliness is the top priority. To enhance usability, I've implemented a hover state feature that dynamically changes row colors based on patient status, facilitating quick and efficient scanning of the list. These small impactful interactions significantly improve the overall user experience.

Add patient

To add a new patient, I've structured the process into manageable steps, each clearly displayed in a user-friendly timeline format. This approach ensures a clear and comprehensive presentation of the complex form, simplifying the user experience.

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